​Sawary Jeans Return Policy

At Sawary Jeans, we are dedicated to ensuring your complete satisfaction with every purchase. If you are not fully happy with your items, we offer a straightforward and hassle-free return process.

Eligibility for Returns:

• Items must be unworn, unwashed, and in their original condition with all tags attached.
• Returns are only accepted for items with manufacturing defects. If you encounter a defect, please contact us within a reasonable timeframe after receiving your order.
• Sale or clearance items may not be eligible for returns. Please review the product details carefully before making a purchase.
• The return of a defective product must be requested within 30 days of delivery confirmation to the address provided.

How to Initiate a Return:

1. Contact Us: To start your return process, please reach out to our customer service team via email at sac@sawaryjeans.com.br or through WhatsApp Messenger at XXXXXXXXXXX. Be sure to provide your order number and details of the manufacturing defect.
2. Prepare Your Package: Carefully package the defective items in their original packaging, including any accessories or extras that came with the product.
3. Shipping: We will provide a prepaid return shipping label for defective items. If you are exchanging an item for a different size or color, the return shipping cost will be your responsibility.

Refund Process:

• Once we receive your returned items, our team will inspect them to confirm the defect.
• Refunds for defective items will be processed to your original payment method within a reasonable timeframe. You will receive an email confirmation once your refund has been initiated.

We reserve the right to refuse returns that do not meet the criteria outlined in our policy. If you have any questions or concerns, our customer service team is here to assist you. Don’t hesitate to contact us!

At Sawary Jeans, your satisfaction is our top priority, and we are here to ensure a smooth and pleasant shopping experience.